Refund policy

Returns and Refunds

Stmartinpharmacia.com does not currently accept online orders or payments, and Reverie Studio s. r. o. does not currently enter into purchase contracts with consumers through this website.

For this reason, while the website is operating in catalogue mode, returns, complaints or payment refunds are not processed through stmartinpharmacia.com.

If a customer follows a link on our website and makes a purchase directly from a manufacturer or another external retailer, all matters relating to:

returns, complaints, liability for defects, refunds, product exchanges or withdrawal from the contract are governed by the terms and conditions of the relevant retailer and must be addressed directly with that retailer.

Reverie Studio s. r. o. is not a contracting party to such a purchase.

This policy applies exclusively to the current operation of stmartinpharmacia.com by Reverie Studio s. r. o. and does not govern purchases made in the past from other legal entities or purchases made through third-party websites.

If direct sales through stmartinpharmacia.com are resumed, the rules governing returns, complaints and refunds will be updated before sales are launched, in accordance with applicable consumer protection legislation.

Effective from: 17 August 2026